Terms of service

Terms of Service

OVERVIEW

Welcome to Timeless Wears! The terms "we", "us" and "our" refer to Timeless Wears (operated by A.I Ecom). Timeless Wears operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Timeless Wears is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device settings. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Timeless Wears reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Timeless Wears confirms acceptance. Your purchases are subject to return or exchange in accordance with our Refund Policy.

SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges. All prices are in Canadian Dollars (CAD).

SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. See our Shipping Policy for details.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, are owned by Timeless Wears, its affiliates or licensors and are protected by applicable intellectual property laws. Timeless Wears names, logos, product and service names, designs, and slogans are trademarks of Timeless Wears. You must not use such trademarks without our prior written permission.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. Your use of such tools is at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our site may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content of any third-party materials or websites.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Timeless Wears is powered by Shopify. Any sales and purchases you make in our store are made directly with Timeless Wears. You acknowledge that Shopify is not responsible for any aspect of any sales between you and Timeless Wears.

SECTION 10 — PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.

SECTION 11 — FEEDBACK

If you submit ideas, suggestions, feedback or reviews ("Feedback"), you grant us a royalty-free, worldwide licence to use, reproduce, modify, publish and distribute that Feedback for any purpose, including commercial use.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping costs, transit times and availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice.

SECTION 13 — PROHIBITED USES

You may only use our site for lawful purposes. You may not use our site: (a) for any unlawful purpose; (b) to violate any applicable laws or regulations; (c) to infringe our or others' intellectual property rights; (d) to harass, abuse or harm another person; (e) to submit false or misleading information; (f) to upload viruses or other malicious code; or (g) to interfere with the security of the site.

SECTION 14 — TERMINATION

We may terminate or suspend your access to our site at any time, without notice, for any reason, including if you breach these Terms of Service.

SECTION 15 — DISCLAIMER OF WARRANTIES

The services and all products offered are provided 'as is' and 'as available' without any representation, warranties or conditions of any kind, either express or implied. Some jurisdictions limit or do not allow the disclaimer of implied warranties.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Timeless Wears, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the services.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Timeless Wears, Shopify, and our affiliates from any losses, damages, liabilities or claims, including reasonable legal fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the unenforceable portion shall be severed.

SECTION 19 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable Canadian law and, where relevant, the laws of the province of Ontario. Because we are based in Germany, matters relating to the operator may be governed by German law.

SECTION 20 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 21 — CONTACT INFORMATION

Store name: Timeless Wears
Company name: A.I Ecom
Business address: Nassachweg 6, 97422 Schweinfurt, Germany
VAT ID: DE462909554
Email: info@timelesswears.com
Phone: +1 825-856-1283
Monday to Friday: 9am–5pm (MST), Saturday & Sunday: Closed
We aim to respond to enquiries within 24 hours.

You can also reach us anytime via our contact page.